Tag: Customer Stories

Customer Stories: Nathan and Katrina
Proud owners of ‘The Curlew’ at The Alders in Skipton!
What motivated you to choose The Alders in Skipton as your new home?
As someone originally from Skipton, I had a strong desire to return to this town so that our young son could experience growing up in a place that holds a special place in my heart. Given its proximity to my family and childhood home, selecting The Alders was easy for us. We decided to reserve one right away!
“The floor plan really captivated us, from the inviting and snug lounge to the open-concept kitchen and dining area. However, what truly stood out was the spacious hallway, flooded with natural light through its numerous windows”.
Were you already familiar with Skipton Properties before making your purchase decision? If so, what aspects of our company influenced your choice?
I had prior knowledge that Skipton Properties is a family-oriented company, and this aspect held great significance for me as someone with a family. It’s reassuring to know that certain family-related considerations are taken into account without even having to ask. In contrast, larger new-build companies tend to treat you as just another number. With Skipton Properties, you’re not just a number; your name knows you’re known by your name. Even after moving in, everyone has continued to be warm, friendly, and eager to assist, which has left a lasting positive impression.
Can you share your experience of purchasing a new home with us?
Our experience with Skipton Properties was excellent, although we encountered a minor setback when our initial buyer withdrew. However, you went above and beyond to ensure that we secured a home in our desired location, and we couldn’t be more thrilled. Working with Karen was a pleasure; she was extremely accommodating, provided that personal touch, and attentively considered all of our requests, ultimately delivering precisely what we had envisioned.
What specifically led you to select ‘The Curlew’?
The floor plan really captivated us, from the inviting and snug lounge to the open-concept kitchen and dining area. However, what truly stood out was the spacious hallway, flooded with natural light through its numerous windows. Additionally, we appreciate the convenience of having the garage adjacent to our home rather than tucked around a corner, and the ideal cul-de-sac location was also a major draw for us!
19th September 2023
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Dianne – Victoria Fold, Sabden
While we diligently construct our two exquisite reimagined barns in Silsden, we reached out to a homeowner who has lived on our previous Sabden development for just over a year. Like our barns, this remarkable residence was thoughtfully designed to harmonise its existing surroundings.
“The house’s exterior appearance is captivating, characterised by exquisite stonework, elegant grey window frames, and a well-maintained flagged pathway that creates a lasting impression. Stepping inside, the interior does not disappoint either. The kitchen has been thoughtfully designed, offering ample space for a dining table.”
Having witnessed Skipton’s construction of properties in Cowpe while living in my previous home, I was truly impressed by their exceptional design, aesthetic appeal, high-quality craftsmanship, generous dimensions, and overall development size. Therefore, when I discovered they were building homes in Sabden, I eagerly wanted to explore further.
Sympathetic to its existing surroundings, my current house possesses a charming quirkiness, as it gracefully follows the curvature of the brook—a feature that I absolutely adore. The rooms are wonderfully spacious, and the kitchen and bathrooms exude a remarkable level of quality. The room dimensions are fabulous, and the fact that we have our own bathroom has significantly eased our lives, particularly with teenage daughters!
“I wholeheartedly recommend Skipton properties based on my personal experience. Their attention to detail, exceptional craftsmanship, and ability to create homes that effortlessly blend aesthetics with functionality has made our living experience truly enjoyable.”
The house’s exterior appearance is captivating, characterised by exquisite stonework, elegant grey window frames, and a well-maintained flagged pathway that creates a lasting impression. Stepping inside, the interior does not disappoint either. The kitchen has been thoughtfully designed, offering ample space for a dining table.
One of the highlights of our home is the delightful view of the brook that greets us as we descend the stairs—an enchanting sight that never fails to captivate our guests and sparks conversations. Though subtle, the brook’s gentle sound brings a soothing and relaxing ambience. Additionally, the generously sized windows allow an abundance of natural light to flood our living spaces, further enhancing our love for this home.
1st June 2023
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Chris and Jo
We sat down with new residents of The Warehouse at Ebor Mills, Haworth…
“We lived near a previous Skipton Properties build in Oakworth and were always impressed with the quality of the construction. The houses were immaculate and maintained their pristine condition over the years; even the weathering stonework looked neat and tidy“.
What prompted you to make Haworth and Ebor Mills your home?
While we were not specifically looking for a particular home here at Ebor Mills, but we kept visiting and gradually developed a fondness for it. We were particularly drawn to the Warehouse and its many unique features, such as the high ceilings. We were enamoured with the overall vibe and what you were doing with the space. Despite considering numerous other properties, we ultimately ended up in this beautiful home in Haworth.
Were you familiar with Skipton Properties before buying your home?
To be honest, we had no prior knowledge of the company. However, we did live near one of your previous builds in Oakworth and were always impressed with the quality of the construction. The properties were immaculate and maintained their pristine condition over the years; even the weathering stonework looked neat and tidy. We didn’t have much information about other developers in the area. Still, Interestingly, my son, who is in the building trade, recommended Skipton Properties whilst commenting on the high quality and sustainability of the materials.
What was your overall experience like?
Our experience was generally very smooth and handled professionally. We encountered some challenges with our related sale, but the sales team at Skipton Properties were always understanding and approachable. Despite feeling like we were bombarding them with queries at times, they remained supportive and never made us feel like a burden. We must also mention that your construction team was exceptional! They were incredibly accommodating, polite, and an absolute pleasure to have dealings with.
We had a strong desire and determination to make this home our own, and everything worked out well in the end. Here we are!
27th April 2023
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Raymond and Diane
Raymond and Diane, The Ashton: Bolton Gardens, Silsden
Why did you want to make Bolton Gardens, and Silsden, your home?
When we saw that you were building here in Silsden we booked to view straight away. Living in Oxenhope previously, we have wanted to move over this way for some time, and Bolton Gardens, a stone’s throw from Ilkley, was perfect for us. The development has a real ‘Yorkshire Dales feel’ to it; we love it!
It made our buying decision so much easier having lived in a Skipton Properties build previous to this, albeit a refurbishment; we already understood your company values, the buying process and the quality of finishes.
What made you buy a Skipton Properties home for the second time?
Having lived in an SP refurbishment previously, we were already impressed with the finishes. It made our buying decision so much easier, we had a good understanding of your company values and the buying process.
We did view other new build developments in the area, but our heart was with Skipton Properties and Bolton Gardens.
What was your experience of buying a new home with us?
Great! We were always able to come and look at our home during each stage; our Sales Advisors were always accommodating. After a particular visit to the development, we remember heading into Ilkley for a coffee and thinking wow! We were so happy to have secured this particular home.
One of our final visits was after the carpets had been laid; that was a real defining moment for us, seeing the finishes in person. We knew we were going to be happy here!
What made you choose the Ashton style?
Although we bought off-plan, our Sales Advisor at the time, Karen D, talked us through the layout and full design of The Ashton. Our home flows beautifully and it’s just what we were looking for.
A 3-storey home wasn’t what we wanted anymore; we needed something that suited our lifestyles more. Knowing we needed to downsize was daunting, but little things, like the amount of built-in storage and the size of the bedrooms in The Ashton, put our minds at rest straight away. Our family are regularly here, living locally themselves, and we never feel cramped! We can’t wait to throw open our dining doors in the Summer and host some family BBQs 😉
Talk to us about the day you moved in.
It all went relatively smooth! The team on site were really helpful; we have no complaints. The worst part of the whole day was the rain!
16th January 2023
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Martin & Kathryn
Welcome to The Alders, Martin and Kathryn
“We watched the promo video on the website; it was really encouraging to see your Sales & Marketing Director, Caroline, talk about building new communities and what it means to the company, especially compared with some bigger developers”.
Why did you want to make The Alders home?
We have wanted to move to Skipton for a long time now. We viewed the Skipton Properties houses in Silsden while waiting for The Alders launch, and as soon as the first phase became available, we jumped at it! We had an idea that this particular development would be in demand, so we wanted to get our plot signed up straight away!
Did you know much about Skipton Properties before buying? If so, what was it about us that you liked?
While searching for our new home, we researched local developers and found Skipton Properties while browsing the web. We watched the promo video on the website; it was really encouraging to see your Sales & Marketing Director, Caroline, talk about building new communities and what it means to the company, especially compared with some bigger developers.
What was it about ‘The Curlew’ that drew you to it?
We loved the layout from the beginning. The welcoming feel you get when entering the house; ticked all the boxes for us. A big selling point for us was the garage and utility. It gives us the space we need to build our life together here. It was exactly what we were looking for!
How was your experience overall? Any defining moments?
The first time we were in the house alone was a defining moment for us! We sat and looked out of the window at the views for a long time! We were pretty emotional knowing that this home would be ours and we felt a real excitement on the lead-up to completion. So far, we’ve already had some good memories and only lived here a month! Our Sales Advisor, Karen, was really accommodating throughout our journey, always ensuring we were kept in the loop at each stage of the build.
12th December 2022
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Andrea’s story
Meet Andrea, a homeowner at our stunning hamlet in Coniston ~ The Sycamores
The feature that stands out the most to me is how comfortable our home is. The materials used in the construction have had a huge impact on the properties energy efficiency. Our underfloor heating wont be switched on until November and even then its bare minimum, and we hardly ever use our lovely wood burner!
Why did you want to make The Sycamores home?
We had seen the build quality in the Skipton Properties Harden development and thought the houses were stunning. We were very impressed with the site layout, choice of quality materials and the build finish itself, we then enquired where the next Skipton Property sites were going to be.
Did you know much about Skipton Properties before buying? If so, what was it about us that you liked?
We had previously spoken with Karen Douglas, as Sales Advisor, who gave us some information on various sites to take away with us. From here we started reviewing other sites, and the designs and finish continued to impress us.
What was it about the house that drew you to it?
The house we wanted, we thought, was out of our price range, however, our heart was set on The Sycamores. This was a popular choice, so we had to up our budget and this turned out to be the best thing to happen, we love our new home! The views are fantastic and we get sunshine all day. My son was very impressed returning from university to find his new bedroom, like the master, had an en-suite bathroom. I’m not sure this is a mistake for us, as he isn’t in a rush to move out 😉
How was your experience overall? Any defining moments?
The process of buying a new house is always stressful however Karen, our Sales Advisor, made sure that the process moved forward with excellent communications. We were kept informed almost weekly and when we were unable to visit the development we received progress photos instead. We felt very much at ease through the whole process.
Talk to us about the day you moved in?
In the proceeding days communication flowed and Karen confirmed we were on target to move as planned. We got the keys on 18th December 2020, which was a difficult time during the pandemic. That said, even though our furniture was in storage everything went to plan. The home was cleaned by a professional team so moving in was made an easy and enjoyable process. The best Christmas present!
16th September 2022
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Andrew’s Story
Meet Andrew and his family, homeowners at Ebor Mills, Haworth
Each time I mentioned I had purchased a Skipton Properties home we were met with the same response, everyone I spoke to said they were well built homes. This gave us additional reassurance that we had bought the right home!
Why did you want to make Ebor Mills home?
We were looking for a home that was right for our family as the children were getting older. We also wanted to find a home where we could be part of a community. Haworth has everything we need on a day-to-day basis within walking distance and is also surrounded by the beautiful green rolling Yorkshire hills. We were drawn to Ebor Mills because of the combination of the new homes been built alongside the original buildings and all the history that comes with them. The chimney is a great reminder of the heritage of the location and is a beacon when returning home. We also loved the way the development sits within the landscape alongside the beck and surrounded by trees, birds and other wildlife.
Did you know much about Skipton Properties before buying? If so, what was it about us that you liked?
We did not know about Skipton Properties before we bought our home. However, during the search for a new home, we had looked at a number of other developments before we visited the Skipton properties site at Silsden. The natural stone being used at Silsden and the quality of the build and materials stood out straight away from the other houses we had viewed. This made us look at what other houses Skipton properties were building and led us to Ebor Mills at Haworth. After reserving a property at Ebor Mills, each time I mentioned it was a Skipton properties home we were purchasing to someone, we were met with the same response, everyone I spoke to said they were well built homes, this gave us additional reassurance we had bought the right home.
The Heron house style is quite unique. What was it about the house that drew you to it?
The Heron house is unique, the reference to the old north light roof of the former weaving shed gives the house a distinctive shape. We liked the character this gave to the house. The split over 3 floors also provides great sized rooms which was important. The open plan kitchen, dining and living room is great for the family while also being cosy and atmospheric on an evening. The master bedroom at the top of the house is very special. The shape of the roof has been retained internally giving the room great height and the Juliette balcony overlooking the beck fills the room with light and the relaxing sounds of the surrounding beck and wildlife.
How was your experience overall? Any defining moments?
We had lived in our previous house for over 14 years. The process of moving home could have been very stressful but it wasn’t. We were lucky and from starting to look for a home to being moved took less than 3 months. This was thanks to the great people involved on the move, our mortgage broker, solicitor and the staff at Skipton properties. The house already feels like home and we are excited to live in such a beautiful location and in such a lovely home. The other people living at Ebor Mills are really friendly which is so important.
Talk to us about the day you moved in?
We moved in on a sunny day in April. We had packed up 14 years of living as a family of 5 and were moving ourselves in a box van. When we arrived at our new home, we were greeted by both Natalie and Alan the Site Manager. Natalie showed us round our new home and 4 round trips later we were in. The welcome pack from Skipton Properties alongside the fairwell brownies from our old neighbours fuelled our moving day. The House had been really well cleaned before we moved in which made such a difference.
1st September 2022
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vanessa benson
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Uncategorised
Customer Stories
Customer Stories: Phil’s Story
Meet Phil, a homeowner at Kearns Village, Cowpe
Tell us about your experience of buying a Skipton Properties home?
I often walk around my home with a feeling of gratitude! We feel very lucky to live so close to nature in a wonderful home!
We felt welcomed by the site manager and sales staff from the get go. Michael gave us access before we were actually in contract which was a really nice touch for us and once the Sales Advisor took over the whole process really was a smooth one, we felt very looked after.
I often walk around my home with a feeling of gratitude! We feel very lucky to live so close to nature in a wonderful home! We felt welcomed by the site manager and sales staff from the get go. Michael gave us access before we were actually in contract which was a really nice touch for us and once the Sales Advisor took over the whole process really was a smooth one, we felt very looked after.
We like to think it’s our attention to detail that makes us different! How do you feel about the overall quality of the Skipton Properties build and the customer care you received having moved into your home?
It was clear to us throughout the build process that this was a high-quality house, and that certainly proved to be true!
There were inevitable snagging issues to follow but Rosie in the Customer Care team always dealt with any issues in a timely and professional manner, we couldn’t have been happier with the aftercare service we received.
Moving into a more eco friendly home was really important to us, and the insulation properties in a new home really appealed to us because of this.
Building communities is at the heart of what we do. What does this mean to you?
For the first couple of weeks we really went out of our way to meet different people from the village and the development itself. I actually found myself knocking on our neighboring properties doors soon after we had moved for a chat! Myself and four others are now part of a biking club, which is great considering the hills we are surrounded by!
The community has in fact grown post covid, we have made plans to build and better our surrounding ecology together, it’s really great!
We have the pond area just behind the development and we all really wanted to ensure the people in village know that it is there for them to use too!
7th July 2022
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kingleer
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Uncategorised
Customer Stories