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Customer Stories: Raymond and Diane

Raymond and Diane, The Ashton: Bolton Gardens, Silsden

Why did you want to make Bolton Gardens, and Silsden, your home?

When we saw that you were building here in Silsden we booked to view straight away. Living in Oxenhope previously, we have wanted to move over this way for some time, and Bolton Gardens, a stone’s throw from Ilkley, was perfect for us. The development has a real ‘Yorkshire Dales feel’ to it; we love it!

It made our buying decision so much easier having lived in a Skipton Properties build previous to this, albeit a refurbishment; we already understood your company values, the buying process and the quality of finishes.

What made you buy a Skipton Properties home for the second time?

Having lived in an SP refurbishment previously, we were already impressed with the finishes. It made our buying decision so much easier, we had a good understanding of your company values and the buying process.

We did view other new build developments in the area, but our heart was with Skipton Properties and Bolton Gardens.

What was your experience of buying a new home with us?

Great! We were always able to come and look at our home during each stage; our Sales Advisors were always accommodating. After a particular visit to the development, we remember heading into Ilkley for a coffee and thinking wow! We were so happy to have secured this particular home.

One of our final visits was after the carpets had been laid; that was a real defining moment for us, seeing the finishes in person. We knew we were going to be happy here!

What made you choose the Ashton style?

Although we bought off-plan, our Sales Advisor at the time, Karen D, talked us through the layout and full design of The Ashton. Our home flows beautifully and it’s just what we were looking for.

A 3-storey home wasn’t what we wanted anymore; we needed something that suited our lifestyles more. Knowing we needed to downsize was daunting, but little things, like the amount of built-in storage and the size of the bedrooms in The Ashton, put our minds at rest straight away. Our family are regularly here, living locally themselves, and we never feel cramped! We can’t wait to throw open our dining doors in the Summer and host some family BBQs 馃槈

Talk to us about the day you moved in.

It all went relatively smooth! The team on site were really helpful; we have no complaints. The worst part of the whole day was the rain!