We’re closed at Elsey Croft today right up until the 4th January at 10am.
Our Head Office closes this evening at 5pm and will also re-open on the 4th January, but at 8:30am.
If your enquiry is urgent and relates to your home that you have bought from us in the past two years then please call our Head Office number on 01535 639620 to get the details of our emergency service. We classify an emergency as a total loss of power or uncontrollable leak. If you smell gas, you should call the Gas Emergency Line on 0800 111 999. If there is a problem with the boiler or any other appliance please contact the manufacturer directly*
If your home is over two years old, in the period of Structural Insurance provided by the LABC, you must contact them directly. You can find more information here, but we advise you read your handbook we provided when you moved in.
We hope you all have a Merry Christmas and we look forward to hearing from you in 2016.
*Any call outs deemed not an emergency will carry a fee as explained in your handover pack